Renfrew County Virtual Triage and Assessment Centre

The Renfrew County Virtual Triage and Assessment Centre

What is the Renfrew County Virtual Triage and Assessment Centre?

The Renfrew County Virtual Triage and Assessment Centre  is a new pandemic healthcare service to reduce the demand on Emergency Departments and provide Renfrew County residents, who do not have a family physician or cannot access their family physician, with the appropriate level of care when they have any health concern (including concerns related to COVID-19).

Who can access it?

Any Renfrew County resident who has a health concern (including concerns related to COVID-19) and does not have a family physician or cannot access their family physician.

How can I access the Centre?

• Call 1-844-727-6404
• Have your OHIP card ready
• A medical receptionist will take your details and arrange for a physician or nurse practitioner to contact you via telephone.

How does the Centre provide care?

The RCVTAC is a virtual solution that allows nurse practitioners, physicians and/or community paramedics to assess and manage health concerns in multiple ways depending on a person’s needs.

This includes:

• Phone appointments
• Video appointments
• In-home assessments and diagnostic testing by community paramedics
• Remote monitoring and alerting and if necessary, escalation to a designated team of physicians and allied health professionals for the management of patients with COVID-19
• Referral to other services including mental health support

Where can I learn more?

Visit www.rcvtac.ca